Abstract

Home delivery (B2C) experienced rapid growth during the COVID-19 pandemic, especially food delivery. Nonrepudiation is a problem in security and affects delivery. Blockchain technology is a new technology that addresses this issue. This paper proposes preventing nonrepudiation in home delivery through blockchain technology. We also design a data structure and smart contract for distributed application. In addition, we evaluate the performance of the proposed framework in terms of transaction fees and response times. We experimented on the blockchain emulator, stored data in RDBMS, and implemented a client with a mobile application. The data in the smart contract were directly impacted by the gas used and the response time. Primarily, the function processes the large data size and involves high transaction fees and long response times. The gas used accounts for 9061 times of data length, while the response time accounts for 2.84 times of data length. Finally, we propose a security policy for the proposed framework.