International Journal of Information Management Data Insights, Volume 6, Issue 1 , 01/06/2026

Interpretable artificial intelligence for travel small and medium-sized enterprises: A threshold-based framework for personalized tourism in Thailand

Chairote Yaiprasert, Achmad Nizar Hidayanto

Abstract

Personalized travel demands AI solutions suited for tourism small and medium-sized enterprises in developing countries. This study proposes a threshold-based AI framework that addresses data scarcity, low technical readiness, and infrastructure gaps in Thailand. The model integrates class distributions, nearest neighbors, and neural networks with categorical encoding (−1, 0, +1), reaching 99 % accuracy while preserving efficiency. Human-adjustable thresholds support transparency and interpretability, enabling real-time use without cloud reliance. Empirical results confirm strong calibration and model robustness in low-data environments. The system boosts the competitiveness of small and medium-sized enterprises through direct personalization and aligns with Sustainable Development Goals 8, 9, 10, 12, and 17. Designed for human-centered application, this framework offers a scalable solution for service sectors operating under similar limitations. The approach introduces a practical AI paradigm that balances performance, interpretability, and accessibility—advancing responsible innovation in emerging economies.

Document Type

Article

Source Type

Journal

Keywords

Interpretable recommendation systemsLightweight machine learningSustainable tourism personalizationThreshold-based AITourism SMEs

ASJC Subject Area

Business, Management and Accounting : Management Information SystemsDecision Sciences : Information Systems and ManagementSocial Sciences : Library and Information SciencesComputer Science : Artificial IntelligenceEngineering : Industrial and Manufacturing EngineeringComputer Science : Information Systems

Funding Agency

Walailak University


Bibliography


Yaiprasert, C., & Hidayanto, A. (2026). Interpretable artificial intelligence for travel small and medium-sized enterprises: A threshold-based framework for personalized tourism in Thailand. International Journal of Information Management Data Insights, 6(1) doi:10.1016/j.jjimei.2026.100400

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